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We are able to exchange or provide a store credit if your merchandise is returned and received within 15 days from the date of purchase.
Please contact us at firstname.lastname@example.org for any issues regarding your purchase and a confirmation number will be returned to you within 24 hours with next steps. Please include the following details in your email:
Unfortunately, we do not provide refunds/credits for shipping/handling charges for returns over 15 days or final sale products.
www.sablelifestyle.com asks that merchandise is returned in its original condition meaning that the merchandise is unworn, unused, unwashed, and in original packaging and that you include a copy of the invoice or packing slip with your reason for return.
We are not responsible for shrinkage or bleeding as a result of washing your item(s).
The following items are not returnable/exchangeable under any circumstances:
Shipping charges incurred for exchanges will be billed to the customer who placed the original order unless otherwise specified. Credits to credit cards take approximately two weeks to process from the time the return is received and processed.
Canceled or modified orders must be done as soon as possible. Call or email your request, we will do everything we can to assist you. If the order has been shipped we will not be able to cancel or modify the order, it would then be the customer's responsibility to return the package and the original return/ exchange policy will be applied.
Exchanged items along with orders that use a store credit are not eligible for free shipping.
PLEASE NOTE: All Final Sale merchandise is Final Sale, NO RETURNS, NO EXCHANGES.